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White Paper Understanding and Managing Supply Chain Risk Explore new thinking on potential risk to global supply chains and how companies are adopting the statistical methods more commonly associated with finance and insurance....

Tags: Enterprise Software, SAP AG, Software, Supply Chain, Supply Chain Management (SCM)

Sponsored by: SAP
Date: November 2006
SAP
White Paper The Challenge to Achieve Perfect Order Management This SAP white paper explains why customer-centric, end-to-end order management is crucial to business success. It outlines the various points at which the order process ...

Tags: Order Management, SAP AG

Sponsored by: SAP
Date: June 2006
SAP
White Paper Contact Center Costs: The Case for Telecommuting Agents In any contact center, labor costs are typically the largest annual expense component, exceeding 60% of total operational costs. This paper looks at how establishing a te...

Tags: Call Centers, Contact Center, Customer Relationship Management (CRM), Enterprise Software, Human Resources

Sponsored by: Avaya
Date: January 2008
Avaya
White Paper Hosted CRM Buyer's Guide Learn what a Hosted CRM system can do for you and understand what issues you should consider during your decision-making process. In the market for a CR...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: January 2007
Inside CRM
White Paper Hosted CRM Vendor Comparison Guide Hosted CRM solutions make up a sizable portion of the growing CRM market. This guide breaks down the major players (Salesforce.com, RightNow Technologies, NetSuite, and O...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Hosted CRM

Sponsored by: Inside CRM
Date: January 2007
Inside CRM
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Webcast Transforming Your Sales Calls into Interactive Online Demos What's the secret to effectively demonstrating a product or service to prospects anytime, anywhere without the assistance of a bottomless travel expense account? And, ass...

Tags: Citrix Systems Inc., Sales, Sales Force Management, Sales Strategy

Sponsored by: Citrix Online
Date: April 2008
Citrix Online
Webcast Live Webcast: Closing Deals with Web Conferencing Savvy sales people understand exactly why it's so important to quickly and efficiently turn prospects into customers. More and more, they're turning to web conferencing ...

Tags: Internet, Sales, Sales Force Management, Sales Strategy, Web

Sponsored by: BNET
Date: May 2008
BNET
Webcast Live Webcast: How to Develop and Deliver an Enticing Presentation There's a lot vying for your prospect's attention during the workday - from emails and phone calls to meetings and project deadlines. This means that every second counts ...

Tags: Citrix Systems Inc., Presentation, Sales, Sales Force Management, Sales Strategy

Sponsored by: Citrix Online
Date: May 2008
Citrix Online
Webcast Building a World Class Sales Machine Who wouldn't want a world class sales machine? Highly desired and equally elusive, information driven sales and streamlined business processes represent the panacea of C...

Tags: Advertising & Promotion, CRM, Customer Relationship Management (CRM), Enterprise Software, Marketing

Company: BNET
Date: April 2008
BNET
Webcast Increasing Leads with Web Conferencing There was a time when many were predicting the Internet would make sales representatives completely obsolete. We now know that just the opposite is true. With so many p...

Tags: Channel Management, Internet, Marketing, Sales, Sales Force Management

Company: BNET
Date: April 2008
BNET
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Webcast Increasing Sales Effectiveness: How Technology Can Impact Your Top Line If you're like most CEOs or Sales Executives, you're looking for ways to grow your business and outgun the competition. In this Webcast hear industry leaders talk specif...

Tags: Sales, Sales Force Management, Sales Strategy, Webcast

Company: Oracle
Date: March 2008
Oracle
Webcast Increase Your Conversion Rates with the Online Marketing One-Two Punch These days a lot of selling happens before a lead is ever passed to a salesperson. Today's marketers must know how to bring in a high volume of quality leads and build re...

Tags: Channel Management, Citrix Systems Inc., Consumer Electronics, Digital Media, Marketing

Company: Citrix Online
Date: September 2007
Citrix Online
Webcast Best Practices for Delivering World-Class Remote Support How can service and support professionals cut costs while significantly improving time to resolution and customer satisfaction? Find out during this TechRep...

Tags: Best Practice, Citrix Systems Inc., Consumer Electronics, Digital Media, Personal Technology

Company: Citrix Online
Date: September 2007
Citrix Online

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