Help Desk - Webcasts and audiocasts with leading IT vendors -- courtesy of TechRepublic

	Realize the Power of Truly Mobile Operations Mobility technologies have revolutionized the way we work and live, and impacted the way entire industries are doing business today. The time has come for business to tr... Tags: Advertising & Promotion, Marketing, Mobile, PC Connection Inc. Sponsored by: PC Connection Date: August 2008
	IBM Enterprise Modernization Sandbox for System z: "Tinker and Test" Fun practical scenarios guided by self-paced exercises. Integrate, test, and deploy applications in a live test environment. Evaluate IBM Enterprise Modernization solutio... Tags: Asset Management, Business Operations, IBM Corp., Operational Planning Sponsored by: IBM Date: February 2008
	Yankee Group: Exploring the Benefits of 3G Wireless Integrated into Business-Class Routers This Yankee Group Report examines how enterprises can begin capitalizing on emerging wireless technologies today by integrating 3G high-speed wireless into their c... Tags: 3G, Benefit, Cellular Phones, Consumer Electronics, Personal Technology Sponsored by: Sprint Date: August 2007
	Integrated System Continuity Solutions for Virtual System Consolidation Ensuring continuity for virtual systems continues to be a concern for IT departments around the globe. While there are some high availability solutions on t... Tags: Consolidation, High Availability, NEC Corp. Sponsored by: NEC Corporation of America Date: January 2007
	Live Webcast: Reduce Your Costs and Prepare for Tomorrow with BMC CONTROL-M Imagine a situation where you would have to maintain four different cars, one to use for the grocery store, one to take the kids to school, another to drive to work with,... Tags: BMC CONTROL-M, BMC Software Inc., It Management, It service Management, Webcast Sponsored by: BMC Software Date: July 2008

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	Live Webcast: Make Customer Experience a Cornerstone of Your Revenue Strategy Join this live BNET Webcast to hear industry experts Jeffery Tarter, Executive Director of the Association of Support Professionals (ASP), share how leading... Tags: Citrix Systems Inc., Finance, Operational Accounting, Revenue, Strategy Sponsored by: Citrix Online Date: July 2008
	Forrester Best Practices: Improve IT Service Delivery and Support The IT help desk is the guardian of day-to-day business productivity and, more importantly, the front door to your IT organization. However, a Forrester survey reveals th... Tags: Best Practice, Forrester Research Inc., Information Technology, IT Help Desk, Management Company: Citrix Online Date: May 2008
	Forrester Best Practices: Improving IT Service Delivery and Support The IT help desk is the guardian of day-to-day business productivity, and more importantly, the front door to your IT organization. However, a Forrester survey reveals th... Tags: Best Practice, Strategy, Personal Technology, Management, It Operations Company: Citrix Online Date: January 2008
	Empower Your IT Consultants with the Remote-Services Competitive Advantage Do you struggle to deliver technical consulting services to budget-conscious customers? Would you like to expand your geographic reach without increasing headcount? ... Tags: Business Operations, Outsourcing & Subcontracting, Outsourcing, Management, It Operations Company: Citrix Online Date: November 2007
	5 Top Initiatives for Achieving Breakthrough Customer Support With customer expectations on the rise and pressure to increase agent productivity a constant challenge, IT support managers should focus their efforts on five key initia... Tags: Agent, Business Operations, Call Centers, Citrix Systems Inc., Help Desk Company: Citrix Online Date: October 2007
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	Deliver Enterprise-Class IT for a Small Business Budget Although a small business' need for reliable IT is similar to that of the enterprise, their bank accounts to finance it oftentimes are not. Now available... Tags: Information Technology, Management, Small Business, Strategy Company: LogMeIn Date: August 2007
	Webcast: Enterprise Mobility: The Next Generation of Remote Access Capitalizing on business opportunities in today's fast-changing marketplace is easier if your users can be productive anytime and from anywhere. But mobile-enabling your ... Tags: Mobility, Positive Networks Inc., Remote Access, Security, Telecommunications Company: Positive Networks Date: September 2006
	Webcast: The Evolving Role of IT Asset Management in a Process-Driven World The emergence of ITIL and the Configuration Management Database (CMDB) has left a myriad of questions around the role of asset management programs in IT organizations. As... Tags: Asset, Strategy, Service Level Management, Operational Planning, Management Company: BMC Software Date: February 2006

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