At Aviva UKGI IT, Process improvement is for everyone
- Tags:
- Aviva Plc.,
- Strategy,
- Quality,
- Process Improvement,
- Operational Planning,
- Management,
- Information Technology,
- Business Process,
- Business Operations,
- Webcast
- Source:
- Lombardi Software
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Overview: A traditional approach to documenting business processes has a team of people interviewing the masses. Workshops are used to gather information and then best practices are shared in some form of documentation. This can quickly turn to a costly and un-scalable model to keep the content current.
View this presentation as Aviva UKGI IT shares their experience in delivering a more cost effective and efficient approach to process management and development with a specific focus on:
- How Aviva UKGI IT decentralised the process improvement team that maintained their process repository
- How they engaged and gave control to Process Owners within the overall business area to manage and upkeep their own business process documentation
- How web-based, highly collaborative process mapping exercises enabled Aviva UKGI IT to have a scalable solution, but still provide IT governance around process improvement.
(Is this item miscategorized? Does it need more tags? Let us know.)
Format: Webcast | Date: Nov 2009
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